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Customer Service Executive (December Intake)

RM 2,800 - RM 2,800 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:

Job Scope:

  • - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
  • - Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.

Requirements:

  • - Proficiency in English (both spoken and written).
  • - Open to SPM leavers and fresh graduates; full training is provided.

Salary Package:

  • - Basic Salary:RM2,100
  • - KPI/Attendance Allowance:Up to RM400
  • - Shift Allowance:Up to RM300
  • - Total Potential Salary:Up to RM2,800 per month, including allowances.

Working Hours:

  • - Shift Schedule: Rotational shifts.
  • - Daily Working Hours: 9 hours per day, including a 1-hour break.
  • - Workweek: 6 days a week with 1 day off (depending on the shift schedule).

Job Type:

  • - Full training provided (1 month duration)

This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.

Job Type: Full-time

Pay: Up to RM2,800.00 per month

Benefits:

  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus