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- Tea Preparation: Brewing and preparing various types of tea, ensuring proper steeping times, temperature, and measurements to create high-quality tea beverages.
- Menu Knowledge: Being well-versed in the tea bar's menu, including different tea varieties, tea lattes, iced teas, and specialty tea-based drinks.
- Customer Service: Interacting with customers in a friendly and welcoming manner, taking orders, and providing recommendations based on their preferences.
- Drink Customization: Being attentive to customer requests for customized tea beverages, such as adjusting sweetness levels, adding flavors, or accommodating dietary preferences.
- Creativity: Creating new and unique tea blends, infusions, or specialty drinks to offer innovative and exciting options to customers.
- Maintaining Cleanliness: Ensuring the tea preparation area is clean and well-maintained, including regularly cleaning tea pots, utensils, and work surfaces.
- Inventory Management: Monitoring tea inventory levels and restocking supplies as needed to ensure ingredients are available for tea preparation.
- Cash Handling: Handling cash transactions, processing payments accurately, and providing customers with correct change.
- Tea Education: Sharing knowledge about different tea types, their origins, flavors, and potential health benefits with customers who show interest.
- Promotions and Upselling: Informing customers about any ongoing promotions, new tea blends, or seasonal specials to encourage upselling and increase sales.
- Work Area Organization: Maintaining a well-organized and efficient work area to ensure smooth tea preparation and service.
- Health and Safety Compliance: Adhering to food safety and hygiene regulations, ensuring proper sanitation practices are followed during tea preparation.
- Collaboration: Working with other tea bar staff, such as kitchen crew and baristas, to ensure efficient service and overall customer satisfaction.
- Shift Management: Managing work shifts effectively, including opening or closing procedures, and ensuring smooth transitions between shifts.
- Customer Feedback: Collecting and addressing customer feedback to improve service and quality. IT's important to note that the specific job responsibilities may vary depending on the type of tea bar and its offerings. Additionally, the size of the tea bar and the level of expertise required may influence the extent of the responsibilities assigned to a tea bartender.
- Menu Knowledge: Being well-versed in the tea bar's menu, including different tea varieties, tea lattes, iced teas, and specialty tea-based drinks.
- Fresh graduates or no experience are welcome.
- Exceptional listening and communication skills.
- Commitment to customer satisfaction and service excellence.
- Able to speak in Bahasa Malaysia, English and Mandarin.
- Passion for Tea: If you have a passion for tea and enjoy exploring different tea varieties, working at a tea bar allows you to immerse yourself in the world of tea and share your knowledge and love for IT with customers.
- Creativity: Tea bars often offer a wide range of tea-based drinks and specialty blends. As a tea bar employee, you have the opportunity to experiment with different ingredients and create unique and innovative tea
- Learning Experience: Tea bars often provide training on tea preparation techniques, tea culture, and customer service. This allows you to develop new skills and knowledge that can be valuable throughout your career.
- EPF & Socso
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