SYSTEM ANALYST PROGRAMMER

• Design, code, test and deploy software solutions tailored to postal operations, such as package tracking, route optimization and customer portals. • Develop APIs and integration solutions for seamless communication between systems. • Analyze business processes and identify opportunities for technological improvements. • Monitor system performance and troubleshoot issues to ensure minimal downtime. • Apply updates, patches and fixes to maintain system security and functionality. • Provide technical support to users, resolving bugs and performance issues. • Design, develop and manage databases that store operational and customer data. • Optimize database performance for large-scale transactions and real-time data access. • Ensure data integrity, backup and recovery procedures are in place. • Implement automation solutions to streamline repetitive tasks, such as mail sorting, customer notifications or data entry. • Testing of applications to ensure accuracy, reliability and performance. • Identify and resolve defects during development. • Work closely with IT, operations and management teams to align technological solutions with business objectives. • Train staff on new systems and software functionalities. • Stay updated on emerging technologies and trends in logistics, automation and customer service. • Propose innovative solutions that enhance the efficiency and competitiveness of the company.