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Customer Service Officer/ Executive/ Senior Executive

RM 2,000 - RM 4,500 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Responsibilities :

  • Communicate and liaise with customers in handling inquiries, order processing, shipment of products.
  • Ensure customers' information requests, complaints and suggestions are handled promptly and professionally.
  • Build customer relationship through effective communication and reliable service.
  • Working closely with related departments internally to ensure customers' requests are performed accordingly.
  • Monitor and achieve KPI for customer service department.
  • Motivate team members to achieve towards company goal.

Requirements :

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent.
  • Required skills: Computer literate, communication skill, critical thinking, customer service focus, analytical, innovative, business sense.
  • Preferably with relevant working experience.
  • Required language(s): Mandarin, English and/or Bahasa Malaysia.
  • Candidates fluent in Mandarin is a must as role requires candidate to deal with mandarin speaking clients.
  • Fresh grade but with good working attitude is welcome.

Job Type: Full-time

Pay: RM2,000.00 - RM4,500.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • How much of your expected salary
  • Your notice period
  • Do you interested in Customer service position?
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