ASSISTANT MANAGER, ENGINEERING SUPPORT
RM 8,000 - RM 8,000 / month
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Provide technical support to the BEO department in term of system architecture, planning networks, managing compression and monitoring systems, coordinating with vendors, communicate with various departments, offering 24/7 standby support as a Level 2 engineer while overseeing engineering documents such as HLD, LLD, and FRS, to ensuring broadcast system security, data integrity, ultimately supporting seamless broadcast services.
JOB RESPONSIBILTIES:
- Provide technical advice for any activities related to system architecture, procurement, network planning, and new system integration
- Create project plans with timelines and budgets, and work with various teams and stakeholders.
- Ensure the Headend network and firewall (DMBH & DRC) had been configured properly according to the highest safety and internal standard
- Maintain and ensure all technical document such as High-Level Diagram (HLD), Low-Level Diagram (HLD), Functional Requirement Specification (FRS), SOPS, credentials documents up to date and accurate.
- Offer 24/7 standby support as a Level 2 engineer for technical issues within MYTV DMBH and DRC.
- Coordinate logistics for equipment shipments and returns (RMA tasks) with MYTV’s logistic teams and vendor
- Monitor contract, verify invoices from vendors, initiate procure process, initiate PRF (Payment Request Form), and track payment to the provider.
- Ensure all project activities adhere to industry regulations, safety standards, and environmental laws
REQUIREMENTS:
- Degree in Broadcast Engineering or Computer Engineering or Telecommunication or Electronic Engineering or other relevant engineering courses
- Proficient in both spoken and written English and Bahasa Malaysia.
- Strong proficiency in Microsoft Office applications (MS Word, Excel, and PowerPoint)
- Knowledge of MS Project and Visio is an added advantage.
- Must have own transportation and reside in the Klang Valley (living near the MYTV office is a bonus).
- Minimum 5 years of relevant working experience.
- ITIL v4, Cisco Network Certification or Huawei Network Certification is a plus
Job Type: Permanent
Pay: Up to RM8,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
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