Field Engineer -Semiconductor - Mandarin Speaking- (Bayan Lepas, Penang)

Job Purpose and Content • Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems • Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment • Serve as company liaison with customer on administrative and technical matters for assigned projects • Coordinate logistics arrangements and with customer on equipment related matters • Respond to customers’ complaints, provides time to solutions to resolve customers’ issues • Monitor the performance of the product, provide regular update report and feedback on customer’s service requests • Report common complaints of customers to management in order to address the situation for future reference • Identify opportunities for improvements and changes • Facilitate effective team interaction. Keep track of lessons learned and share with team members • Deliver engaging, informative, well-organised presentations to external and internal customers

Qualification & Requirements • Master/Degree in Electrical/ Electronic Engineering or its equivalent

• At least 10 years of relevant experience with semiconductor equipment knowledge • Strong communication and good interpersonal skills • A meticulous, organized and resourceful team player • A highly motivated individual who works independently • Work in cleanroom environment • Require to work or be on standby during after office hours/weekend/public holiday

Job Type: Permanent

Pay: RM4,000.00 - RM8,500.00 per month

Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus