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Position
Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique.
Part of LVMH Group, Bulgari offers a multitude of positions and activities around the world. Endless possibilities and dynamic career opportunities are available for both experienced professionals and recent graduates. At Bulgari, you are encouraged to demonstrate your potential by pursuing the career direction that suits your natural talents.
BVLGARI is looking for an energetic and highly driven Sales Administrator to join our dynamic team here in Malaysia.
Job responsibilities
About the JOB
In this role your duties will include :
- Responsible for back office, inventory, and support activities, ensuring maximum cooperation to the sales team in the achievement of the store targets.
- To manage and supervise store operations administration and all related cycle, quarterly and annual, inventory activities.
- To advice on all back-office activities such as data entry into the proper software system, product receiving at store, check between physical items received and invoice, incorrect product receiving management together with the Regional logistics department.
- To perform after sale service activities such as taking items to repair in charge from the sale staff, contacting repair centers, organizing item shipment to repair centers, following up on item repair status etc. providing prompt information to sales staff.
- To attend to customer enquires (via phone) on products/ pricing/ repairs/ exchange/ or transfer calls to Client Advisor.
- To support and manage on all administration support and paperwork (roster planning, annual/ medical leave, petty cash and claims.
- To support uniforms order, issuance, alternation, collection / returns and destruction of old sets of uniforms.
- To prepare monthly reports and briefing minutes for Store Manager
- Any ad-hoc duties and support as needed.
Profile
About YOU:
We are looking for a unique and amazing talent, who brings along the following:
- Speak and write fluent English
- Meticulous and able to work in a fast pace environment
- Knowledge of Luxury business
- Understanding of store procedures and process
- Knowledge of CRM techniques and tools
- Knowledge of store operation applications (Beanstore, CRM, SAP etc)
- Knowledge of Microsoft Windows
- Customer Orientation
- Flexibility & Adaptability
- Integrity & Trust
- Role Competencies
Additional information
Bulgari is an equal opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.
BVLGARI
MAISON
Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.
