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Admin Operation and Online Customer Representative

RM 1,700 - RM 2,200 / Per Mon

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Role Overview

We are looking for a dedicated and organized Admin Operation and Online Customer Representative to join our team. This role combines administrative responsibilities with exceptional customer support for our online platforms. If you are proactive, detail-oriented, and customer-focused, we’d love to hear from you!

Key ResponsibilitiesAdministrative Operations

  • Organize, manage, and maintain office files and records.
  • Prepare, compile, and submit routine reports as required.
  • Assist with inventory tracking, order management, and supplier coordination.
  • Oversee internal communications, correspondence, and scheduling tasks.

Online Customer Support

  • Handle customer inquiries through email, live chat, and social media channels.
  • Deliver timely and accurate information on products or services.
  • Resolve complaints effectively, ensuring customer satisfaction.
  • Maintain a friendly, professional tone in all customer interactions.

Collaboration & Team Support

  • Work closely with other departments to resolve issues or fulfill customer needs.
  • Support in organizing and executing administrative or marketing initiatives.

Skills & QualificationsMust-Have Skills:

  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication in Bahasa Malaysia.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Familiarity with online communication tools (chat software, email platforms).

Bonus Skills:

  • Experience with e-commerce or CRM systems.
  • Basic knowledge of bookkeeping or accounting software.
  • Ability to adapt to fast-paced, tech-driven environments.

Personal Traits:

  • Positive attitude with a solutions-oriented mindset.
  • High attention to detail and problem-solving skills.
  • A team player with a willingness to learn and grow.

What We Offer

  • A collaborative and supportive work environment.
  • Opportunities for professional growth and skill enhancement.
  • Exposure to a diverse and dynamic online business landscape.

How to Apply

Send your resume and a short cover letter to [email protected] or via whatsapp 0136044275 (Pn.Nurul). Please use the subject line: Application for Admin Operation and Online Customer Representative.

About Us

SAYAP PRIMA SDN BHD has been operating for 15 years, selling clothing products online through websites and social media platforms.

WHERE ARE WE?

Our location is in Taman Setia Rawang, opposite LOTUS Rawang, Selangor. Transportation is not an issue here as we are near the main road to Kuala Lumpur. Public transport options include taxis, Grab, the Free Smart Selangor Bus, and the Komuter Station.

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

  • Meal provided

Supplemental Pay:

  • Commission pay

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Administrative: 1 year (Preferred)

Location:

  • Rawang (Preferred)