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Telephone Operator

RM 1,800 - RM 1,800 / Per Mon

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Job Description:

  • To be responsible for smooth handling of incoming and outgoing calls
  • To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase
  • To assist patient, make appointment through Arcus (hospital information system)
  • Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department

Job Requirement:

  • Possess at least SPM certification.
  • Minimum 1year experience. Fresh graduate is encouraged to apply as well
  • Good command in English
  • MUST Willing to work on shift schedule basis (3-shifts) / Public Holidays / Weekends

Benefits:

  • Contractual bonus and Performance bonus.
  • Medical, Dental and Optical benefits. .
  • Career Development: Training, Annual Talent Review, Career Planning.
  • Rewards and recognition: Long Service Award.
  • Discount rate with other Sunway Business Units (i.e. Theme Park, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day

Job Type: Full-time

Pay: From RM1,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave

Ability to commute/relocate:

  • Bandar Sunway: Reliably commute or planning to relocate before starting work (Required)