Technical Support Consultant

Must Have *RedHat OpenShift Administration Certification (Container Platform 4)*

Here’s the scope:

1. Manage & maintain records of configuration of all Red Hat OpenShift clusters & its connectivity to peripheral components.
2. Manage administration, monitoring and maintenance of Red Hat OpenShift clusters running on the optimal workload.
3. Record, track, manage and resolve Red Hat OpenShift clusters related issues. Point of contact for coordination if it requires support with other support parties eg RedHat, Infrastructure and Security team
4. Manage and maintain OCP clusters role-based access control, permissions and network policies.
5. Develop and perform preventive maintenances.
6. To advise security hardening requirement on Company's OpenShift container platform based on penetration test result.
7. Plan and execute OpenShift patches and upgrades.
8. Automating OpenShift cluster operations.
9. Log management, alert setup and monitoring using ELK/EFK stack in OCP.
10. Administration of 3scale API gateway in OCP.
11. Administration of Red Hat SSO (KeyCloak) in OCP.
12. Monitor microservices workload on the platform.
13. Guide company's internal staff on day-to-day support tasks