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Regional Operation Manager

  • Full Time, onsite
  • Miki Travel Sdn Bhd
  • Excellent command in spoken English. Interested to join us? Please send your CV and cover letter to [email protected], Malaysia
Salary undisclosed

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Job Description

  • Responsible for tour handling in European destinations according to our customers (agents) needs/requirements

  • Manage the operation team to work in accordance to work process and provide a good collaboration with Country Managers and Sales team

  • To lead a team of operation executive, to develop & build-up the team.

  • To ensure the work quality and work efficiency of the operation team

  • Work closely and consult with Head of Operation to ensure the optimization of the manpower.

  • Provide good, valuable and workable solution to management from time to time, ensure the operation staff works within the company are kept up to the business & market growth.

  • Possess good communication skills, positive mind-set to build the team, team-work and good leadership.

  • Monitor the cancellation deadline and ensure cost control, to ensure all necessary policy & processes are in compliance with the standard SOP

  • Handle other jobs/task as assigned by the company.

  • Requirements:

    • Degree holder or Diploma holder in travel & tourism;

    • At least 10 years relevant working experience, of which at least 5 years’ managerial role.

    • With background knowledge of land operator (or otherwise travel agent);

    • Able to work under pressure;

    • A good team player and can handle the job independently

    • Excellent organization and planning skills as well as finding solution.

    • Mature, independent and able to work under pressure;

    • Team leading experience is a MUST;

    • Proficient in PC operation especially MS Excel, Word and PowerPoint;

    • Excellent command in spoken English.

    Interested to join us? Please send your CV and cover letter to