Software Engineer
RM 2,500 - RM 3,500 / month
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- -CRM and CDP Integration Support: Assist in integrating CRM (Customer Relationship Management) and CDP (Customer Data Platform) systems with various platforms, ensuring data consistency and seamless functionality across all customer touchpoints. -Omni-Channel Strategy Enhancement: Contribute to the development and implementation of omni-channel strategies to enhance customer engagement and improve overall customer experience. -AI and Machine Learning Application: Utilize AI and machine learning techniques to optimize system integrations, improve data analysis, and enhance predictive capabilities within the platforms. -Coding and Development: Write, test, and maintain efficient code for system integration, ensuring high quality and performance standards are met. -System Architecture Support: Assist in maintaining a scalable and robust system architecture that supports the integration of CRM, CDP, AI/machine learning, and omni-channel solutions. -Project Assistance: Support integration projects from planning through execution, including monitoring progress and ensuring timely delivery of milestones. -Collaboration: Work closely with cross-functional internal teams and external vendors to ensure successful integration and alignment with business objectives. -Data Management Support: Aid in data migration, data mapping, and data quality assurance processes to ensure accurate and reliable data across all systems, leveraging AI for improved data handling. -Technical Troubleshooting: Provide technical assistance and support to the integration team, diagnosing and resolving any integration-related issues promptly. -Continuous Improvement: Identify opportunities for process enhancements and contribute to the implementation of best practices, including adopting new AI/machine learning methodologies to boost system performance.
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