Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Freelance Account Helpdesk Agent

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Account Helpdesk Agent


Are you ready to join the workspace transformation?


Leading a transformation requires talent, energy, focus and commitment – that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.

If that sounds like you read below to find out more!


Job purpose

IWG currently has openings for “Account Helpdesk Agents” working within our Customer Service Team. As an Account Helpdesk Agent you play a key role in ensuring our Customers have a Great Day at Work – everyday – by carrying out the below tasks.

  • Handling customer service queries via telephone and email.
  • Resolve account, billing and payment queries.
  • Provide first-contact resolution where possible.
  • Update Customers on the progress of their query when first-contact resolution is not possible.
  • Liaise with non-customer facing departments and local field teams to provide speedy resolution to our Customers.
  • Manage Customer complaints and queries in the designated system.
  • Meet agreed SLA’s – regardless of support required from additional departments the responsibility of providing resolution within SLA lies with the Account Helpdesk Agent.
  • Work towards both individual and team targets daily.
  • Perform other duties and tasks as assigned.

About IWG

IWG companies such as Regus, Spaces, No18, Openoffice, Basepoint and Signature now help millions of people in almost 3,300 locations in over 1,000 towns and cities across more than 110 countries. We create personal, financial and strategic value for businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders


About Account Helpdesk

Our Barcelona based Account Helpdesk comprises of a team of 60+ international professionals from all over the world. By working together, we can provide our Customers with world class service and on-the-spot resolution to make sure that they have a Great Day at Work!

We believe that in order for our Customers to have a Great Day at Work our team should too – that’s why we have created a fast-paced, dynamic and engaging department that celebrates each of our Agents and holds regular themed event days and team building gatherings.


Check us out on Instagram @iwg_ops_bcn

Similar Jobs

1d ago

Account/Finance Executive
G Prestiges Resource Sdn Bhd
Kuala Lumpur, Malaysia

Full Time, onsite, onsite

RM 3,300 / Per Mon