Customer Service

RM 1,800 - RM 2,300 / Per Mon

Apply on

Original

Simplified

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.
Answer customer inquiries over the phone, email, or chat in a timely and professional manner.
Establish a positive and empathetic attitude as managing customer interactions, maintaining their satisfaction and building strong customer relationships.
Conduct livestream as well as interacting with viewers and respond to viewers' inquiries.
Perform other ad-hoc tasks/projects assigned by the Management.

Job Types: Only Full Time
Candidates must poses at least Certificate, Diploma or equivalent
At least one year working experience in related field
Fresh Graduate are encouraged to apply
Willing to learn, positive attitude, and able to work under pressure to meet targets.
Fast learner and hardworking, disciplined
Preferable can start work immediately
Able to work in Shah Alam