Ecommerce Executive

Job Description:

• Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).
• Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.
• Planning and execute e-commerce online campaign and promotion to meet company goal.
• Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.
• Attend to customer inquiries on all e-commerce platform (internal and external).
• Implementing customer retention strategies to increase repeat purchases and loyalty.
• Attend to customer inquiries on all e-commerce platform (internal and external).
• Stay updated on industry trends and competitor activities to inform strategic decisions.
• Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.
• Undertake other ad hoc assignments as required.

Job Requirements:

• Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/ Management, Marketing, Mass Communications or equivalent.
• Minimum of two years of experience in an e-commerce role would be an advantage.
• Strong knowledge of e-commerce platforms.
• Ability to work collaboratively in a fast-paced environment
• Able to work independently with minimum supervision, self-motivated and a team player.
• Proficient in using Adobe Illustrator/Adobe Photoshop.
• Proficiency in both Mandarin and English (written and verbal).

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: RM2,800.00 - RM3,800.00 per month

Benefits:

• Free parking
• Maternity leave
• Parental leave

Schedule:

• Monday to Friday

Supplemental Pay:

• Yearly bonus