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Customer Service cum Sales Executive (Mandarin speaker)

  • Full Time, onsite
  • CANAAN COMMUNICATION & TECHNOLOGIES SDN BHD
  • Kuala Lumpur, Malaysia
RM 4,500 - RM 5,000 / Per Mon

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Customer Service cum Sales Executive (Mandarin speaker)

Responsibilities:

- Responsible for the clinical operations flow, receiving telephone call or email, handling Whatsapp enquiries, assist customer for product/ service enquiries, and customer payment collection.

- Be the main liaison between client and clinical operations to ensure smooth communication, appointments and arrangements.

- Actively promote product, service and ongoing promotions to customer

- Identify sales opportunities by understanding customer needs and suggest relevant product or services

- Service recovery and feedback management.

- Perform any other ad-hoc administrative tasks when needed.

Requirements:

- Ability to communicate in both English, Mandarin and Bahasa Malaysia.

- Proven experience in customer service will be considered a plus.

- Excellent computer skills (MS Office).

- Well-organized and responsible with an aptitude in problem-solving.

- Ability to work under pressure.

- Preferably a detailed oriental and fast learner.

Job Type: Full-time

Pay: RM4,500.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Commission pay

Application Question(s):

  • Must have EXCELLENT Microsoft Office skill.
  • Immediate availability and can work at Sungai Besi.

Education:

  • STM/STPM (Preferred)

Language:

  • Mandarin (Required)