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Customer Service Representative

RM 2,500 - RM 2,999 / Per Mon

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Requirements Ability to work independently and in a team environment. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Ability to work well in a fast-paced, team-oriented environment. Basic computer proficiency and ability to navigate customer service software or databases. Fresh grad or Minimum 1 year customer service. Minimum qualifications Diploma/ Bachelor’s degree is required. Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Responsibility Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback, and other raising issue related to the company's products. Exceeding customer expectation in terms of customer service & accurate information. Benefits Statutory deduction - EPF, SOCSO, EIS Annual Leave, Medical & Hospitalization Leave & others. Medical Claim Entitlement Career Opportunity / Promotion Monthly / Quarterly / Yearly Recognition