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ROLES & RESPONSIBILITIES: Support and delivery of data centre and Shop-Floor IT projects including applications including Ignition developed applications, .NET applications and Shopfloor I.T which links the shop floor to a corporate system Under the direction of the Project/Site Manager deliver timely and SLA bounded responses to customer calls, dealing with issues through a formal support management process to formal support closure. Under the guidance of the Project/Site Manager, deliver projects through the full Lifecycle from detailed planning to customer/support acceptance. Interface with all levels of customer stakeholders for detailed planning and delivery of projects & support. Maintain detailed site records to provide support colleagues with correct & up to date on the supported site status REQUIREMENTS Bachelor degree in Computer Science or related Minimum 5 years in data centre, manufacturing/automation applications I.T Integration to Sensor, Machine tools and data collection Support process knowledge base,IT delivery & commissioning experience Expected to have: Ignition/SCADA dev/support, .NET applications, PLC basic programming and understanding, IIS, basic SQL scripting Good to have: Data centre or BMS knowledge Any previous knowledge of commissioning and supporting DC and factory shop floor applications, collection of OEM machine and sensor data, SCADA integration and safety systems would be greatly beneficial.
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