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Customer Service Import/Export Forwarding Senior Executive

RM 2,500 - RM 2,999 / Per Mon

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Import ECustomer Service Assistant (Freight Forwarder) will play a critical role in assisting the Customer Service Executive in ensuring smooth communication between our clients, freight forwarders, and internal teams. Job Description: Receive Pre-alert from agent or shipper (Port Of Loading) Create job Follow up ETA / ATA Follow up NOA / Tax Invoice from Liner EDO / DO collection Follow up original docs from POL Familiar with custom clearance, Gate Pass and Haulage arrangement Knowledge of Port Storage / Dtention / Demurrage Requirements: At least 1 year of working experience in freight, customer services or any relevant industry. Fresh graduates is encouraged to apply. Attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and meet tight deadlines. Proficiency in spoken and written English required. Proficiency in Mandarin will be an added advantage Working Conditions Work 5 days per week Location: Berjaya Industrial Park Job Type: Full-time Benefits: Free parking Health insurance Maternity leave Opportunities for promotion Professional development Education: Diploma/Advanced Diploma (Preferred) Experience: customer service: 1 year (Preferred) Language: English (Preferred)