Senior QA Manager

1. Quality Strategy and Planning • Develop and implement quality assurance strategies and policies aligned with the organization’s goals. • Establish quality objectives and define measurable standards for products, services, or processes. • Collaborate with stakeholders to understand project requirements and translate them into quality plans. 2. Team Management and Leadership • Lead and manage the QA team, including hiring, training, mentoring, and evaluating team members. • Foster a culture of continuous improvement and accountability within the QA team. • Delegate tasks effectively to ensure efficiency and meet deadlines. 3. Quality Control and Assurance • Oversee the development, execution, and improvement of test plans, test cases, and test scripts. • Ensure adherence to quality standards and regulatory requirements (e.g., ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 13485, IATF 16949, CSR & RBA). • Conduct root cause analyses to address quality issues and implement corrective actions. 4. Process Management and Optimization • Design and improve QA workflows, tools, and processes to increase efficiency and reliability. • Implement automation frameworks where applicable to streamline testing efforts. • Monitor key performance indicators (KPIs) related to quality and identify areas for optimization. 5. Stakeholder Communication • Act as a liaison between the QA team and other departments such as development, product management, and operations. • Provide regular updates on quality metrics, risk assessment, and improvement initiatives to senior management. • Manage expectations with stakeholders regarding quality timelines and deliverables. 6. Risk Management • Identify and mitigate risks related to product quality, timelines, or compliance. • Establish contingency plans to handle unforeseen quality challenges. 7. Compliance and Audits • Ensure that products, services, and processes comply with regulatory and company-specific standards. • Lead in internal and external audits to validate adherence to quality guidelines. • Lead the audit ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 13485, IATF 16949, CSR & RBA. 8. Customer Focus • Incorporate customer feedback into quality improvement initiatives. • Ensure the final product meets customer expectations and satisfaction. 9. Documentation and Reporting • Maintain comprehensive documentation of QA processes, test results, and quality metrics. • Prepare and present quality reports to relevant stakeholders. 10. Innovation and Continuous Improvement • Stay updated on the latest trends, tools, and technologies in QA. • Encourage innovation within the QA team to enhance testing methodologies and tools. Essential Skills and Qualifications • Strong leadership and team management skills. • Expertise in quality management systems (QMS) and methodologies. • Experience with manual and automated testing tools and techniques. • Analytical mindset and attention to detail. • Excellent communication and interpersonal skills. • Proficiency in risk assessment and problem-solving. Years of Experience: Typically, 5–10 years of experience in quality assurance or a related field, with at least 2–4 years in a leadership or managerial role.