Shift Supervisor - Karpal Singh Drive, Georgetown, Penang

Full Time, onsite
Kopi Kenangan Sdn Bhd
George Town, Malaysia

Salary undisclosed

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Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban professionals in Malaysia.

We are therefore looking for Shift Supervisor to deliver the best quality of our beverages and give excellent service to the customers.

Ideal Candidate Profile :

At least 2 years experience as Shift Supervisor in F&B sector, preferably Coffee Outlet. Training will be provided with Certification at our Kenangan Academy.
Prior experience in handling crew scheduling, inventory management; as well as understanding of sales and financial report.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.

Job Role :

Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
Ensure the store is clean, presentable, organized and well-stocked, ready for smooth and efficient operations at each shift.
Provide good customer service to customer.
Ensure and check inventory & equipment's related matters.

Benefits:

Competitive Basic Salary
Transportation / Attendance Allowance
Meal Allowance
5 Working Days & 2 Days-Off
Overtime
Medical Claim (Outpatient [Clinics or Specialist], Dental, Optical & Yearly Medical Check-up)
SOCSO, EIS, & EPF
Training and Barista Certification
Fast-Track Career Development and Progression

More about Kenangan Brands

Kenangan Brands owns multiple brands:

Kopi Kenangan, a much loved coffee chain store with close to 800 outlets across Indonesia;
Kenangan Coffee which we launched in Malaysia in 2022, where we now have more than 46 coffee chain stores in Selangor;
Kenangan Coffee which we launched in Singapore in 2023, where we have 4 stores; and
Kopi Kenangan Hanya Untukmu, our Ready-To-Drink FMCG subsidiary.

If this sound like you, please send updated resume to,