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Education Counsellor (Mandarin Speaking)

RM 2,300 - RM 2,600 / month

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The Education Counsellor will be responsible for guiding prospective students through the enrolment process, from initial inquiry to final enrolment. This role requires a proactive approach to follow up on leads daily and convert them into enrolled students. The ideal candidate will have strong sales skills, excellent communication abilities, and a passion for helping students achieve their educational goals.

Responsibilities:

  • Follow up on leads generated through various marketing channels, including phone calls, emails, and in-person meetings.
  • Provide detailed information about the university’s programs, admission requirements, and campus life to prospective students and their families.
  • Conduct one-on-one counselling sessions to understand the needs and goals of prospective students and provide personalized guidance.
  • Assist prospective students with the application process, including filling out forms, gathering required documents, and meeting deadlines.
  • Organize and participate in recruitment events, such as open days, school visits, and education fairs.
  • Maintain accurate records of interactions with prospective students in the CRM system.
  • Collaborate with the marketing to develop and implement effective recruitment strategies.
  • Monitor and report on the progress of leads through the enrolment funnel and adjust strategies as needed to achieve enrolment targets.

Qualifications:

  • Bachelor’s degree in business or marketing, or a related field.
  • Proven experience in sales, customer service, or a similar role, preferably in the education sector.
  • Strong interpersonal and communication skills.
  • Proficiency in using CRM systems and other relevant software.
  • High level of motivation and a results-oriented mindset.
  • Proficiency in Mandarin is an added advantage to liaise with students and stakeholders from China.

Job Type: Contract
Contract length: 12 months

Pay: RM2,300.00 - RM2,600.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Expected Start Date: 02/01/2025