Livestream Assistant

Full Time, onsite
HABIB Group
Ampang Jaya Municipal Council, Malaysia

RM 1,500 - RM 2,000 / Per Mon

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Manage and enhance the livestreaming experience. Tasks may include monitoring chat interactions, moderating content, coordinating technical aspects, and engaging with the audience to ensure a smooth and enjoyable broadcast.

Chat Moderation: Monitor and manage the chat section, ensuring a positive and respectful environment.
Technical Coordination: Ensures the seamless operation of livestream technical tools. This includes overseeing equipment setup and arrangement.
Technical Support: Address technical issues promptly to maintain smooth livestream operations.
Audience Interaction Monitoring: Monitor the audience responses on comments and questions.
Content Moderation: Ensure that the content aligns with guidelines and policies, removing inappropriate or offensive material.
Coordination with Hosts: Collaborate with livestream hosts to coordinate transitions, announcements, and other on-air activities.
Troubleshooting: Identify and resolve technical glitches, troubleshoot audio/video problems, and manage unexpected challenges.
Promotion: Assist in promoting livestream planning to encourage viewership and sharing relevant information on e-commerce platforms.
Time Management: Keep track of time-sensitive elements, such as scheduled breaks, promotions, or special segments.
Audience Feedback: Gather and relay feedback from viewers to improve future live streams or address immediate concerns.
Data Analytics: Track key metrics, such as viewer count, engagement levels, and other analytics, to assess the livestream's performance and effectiveness.
Ad hoc tasks and e-commerce related improvement projects as assigned by superior.