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IT Technical Support

RM 1,900 - RM 2,500 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Installing and configuring computer/notebook hardware operating systems and applications
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Diagnosing and solving hardware or software faults.
  • Identifying hardware and software solutions – computer / server / network / printer
  • Replacing or repairing the necessary parts – computer / server / network / printer
  • Resolving any kind network issues
  • Maintenance and monitoring of computer hardware, networks, and systems
  • Supporting the roll-out of new applications – patch update
  • Prioritise and manage many open cases at one time – support ticketing
  • Providing timely and accurate customer feedback
  • Following up with clients to ensure the problem is resolved with field reports
  • Logging & attend the queries of customers and employees
  • Provide support, including procedural documentation and relevant reports
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Testing, training, and evaluating new technologies

Job Type: Full-time

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Puchong: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • Computer Science: 1 year (Preferred)

Willingness to travel:

  • 50% (Preferred)

Application Deadline: 12/30/2024
Expected Start Date: 01/02/2025