Operational Vendor Management Support & Performance Management (Executive)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

• Responsible for all activities associated with performance and service reporting to ensure a consistent high level of performance and focus on continuous improvement throughout the entire import export, shipping management and operational vendor management.
• Responsible for organizing and coordination of meetings, collaborative initiative and manage follow up on assigned action items.
• Support intra-regional and inter-regional system reporting and analysis, utilizing both internal and external data and reports.

Main Tasks

• Run data extracts using BASF systems and databases on fixed intervals (daily, weekly, monthly) and as required to support business requirements and during crisis management. Validate data accuracy and append necessary information to enable generation of reports.
• Provide monthly KPI reporting as well as other necessary data analysis and reporting to support the smooth and efficient operation of Import Export, shipping management and operational vendor management.
• Work closely with country & regional teams to ensure consistent reporting of performance across all operations including reporting required for day-to-day operations.
• Support continuous improvement and digitalization projects for the group by conducting detailed data and performance analytics.
• Work closely with other regions to ensure accurate reporting of KPIs and adherence to target levels and to establish a clear understanding of what is driving the end-to-end delivery performance to customers.
• Coordinate regular meetings of the various groups and systematic and timely follow up on outstanding action items. Involvement in regular import export operational meetings for updates form countries and to share updates on improvements / enhancements in performance reporting.
• Operational vendor management activities support on performance reporting and analytics, e.g., Lead Logistics Provider (LLP) implementation training / support, etc. where assigned.
• Operational vendor management monitoring support for other regions LLP e.g., inbound status reporting, LLP back-end activities such as documentation, etc.

Requirements

Education

• Tertiary education in Logistics/Supply Chain/Business Management or related field

Working Experience

• Minimum 1-3 years in handling supply chain and/or import/export logistics operations preferred
• Fresh graduates can considered based on demonstrated excellent track record of performance reporting and data analysis know-how.
• Familiar with performance management of logistics service provider especially performance metrics and supplier management
• Experience in SAP/ERP Transport Management (TM) module

Technical & Professional Knowledge

• Proficient in MS Office applications such as Excel, PowerPoint, Word, MS Teams
• Knowledge in SAP system (Transport Management) and data analytics preferred.
• Familiar with dashboards and reporting tools SCI, Power BI, Tableau preferred.
• Have knowledge of Supply Chain & procurement Processes, Transportation management and import & export operations.
• Proactive team member who takes ownership and shows persistence to achieve results and exceed expectations.
• Ability to work independently on problem solving and identifying solutions.
• Good interpersonal skills and a team player
• Good command of written and spoken English is necessity

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at www.basf.com.