Branch Executive

Full Time, onsite
Special Steel & Alliance Sdn Bhd
Bukit Mertajam, Malaysia

RM 3,500 - RM 5,000 / month

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What you’ll be doing?

To manage and monitor the indoor sales team and branch admin staffs efficiently.
To ensure good communication and coordination between staffs and outdoor sales team.
To ensure Cutting Instructions are issued in a timely manner upon receiving customers’ PO to avoid delay in submitting to the Production Department.
To ensure customer enquiries by phone, fax, email, and chat applications (WhatsApp, WeChat) are attended in the most efficient manner by sales support team.
To conduct meeting to review the performance of indoor sales team and to resolve any issues arising within the weeks.
To analyse and follow up on NCPARS issued to staffs and to assist the staffs to come out with effective corrective action to avoid reoccurrence of the same cases.
To execute and disseminate all communication from HQ and ensure that the communication is well conversed and understood among the staffs.
To come out with report to track and monitor enquiries and quotations to ensure deals are closed.
To monitor branch inventory level by requesting for stock replenishment in a timely manner to ensure that the stock level for all common and frequently used sizes is available.
To monitor and follow up overdue payment and collection.
To manage and monitor production’s OT and review production capacity.
To monitor branch’s monthly expenses and dictionary replenishment.
To promote and maintain a friendly and positive culture among the office staffs, such as promoting company values, performance-based culture, etc.
To ensure work environment safety, clean and in good condition.
To back up sales coordinators or admin staffs during manpower shortage.
To perform other duties as assigned by superior from time to time.

Who are they looking for?

Leadership skills – able to lead the team to achieve the company’s given target.
Innovative – able to challenge status quo.
Positive minded and able to create a conducive environment for team members.
Language requirements: Bahasa Malaysia, English and Mandarin.

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits: