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Credit Control

RM 2,000 - RM 3,000 / Per Mon

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SKILL & KNOWLEDGE :

Computer skill, Communication skill, Proactive, problem solving, Consistency and good PR

QUALIFICATION & EXPERIENCE :

Min SPM or Diploma

OVERALL JOB PURPOSE :

Responsible to any other Job as & when assigned

PRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)

PERFORMANCE MEASURES / KPIS

1. To call customers for due payment & collect on time. Always check & ensure that payment is made monthly to avoid skip payment for the month

>80% from the due amount

2. To follow up on the skip & short payment immediately and ensure payment include in next payment.

Immediately

3. To inform customer services/marketing to hold shipment or stop booking for overdue payment after 14 days grace period given. To immediately add the customer name in the “Hold List” and email the list to customer service/marketing for action.

As and when, to monitor for payment within 7 working days

4. To inform customer services and agents to release shipment once payment confirmed received.

Immediately

5. To list down in record book for problematic/dispute charges for superior to endorse & advice for appropriate follow up.

Immediately

6. To visit customers to resolve dispute or clarify billings as and when required.

Upon advice

7. To submit percentage collection report to superior for checking.

Every 15th every month

8. Monitor and Audit Chop sign Quotation and Credit Facility Form

Upon advice

9. Prepare and present Weekly Aging Report to Marketing

Every week – Monday

10. Warning effectiveness – Issue reminder letter to customer

Upon advice

11. To check and liaise with agents in East Malaysia for payment collected on behalf

Weekly

12. To ensure payment collected by Agents in East Malaysia to bank into Bersatu HQ account.

Weekly

13. To stay back and complete urgent work after office hours.

As and when required

14. Other tasks/responsibilities as assigned from time to time

As and when required

Other Job Information/Training Required:

ASolute freight system / SOVY financial system & Job Training guided by senior.

Job Type: Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Credit control: 3 years (Required)
  • Logistics: 2 years (Preferred)

Expected Start Date: 12/13/2024