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Control Room Officer

RM 2,300 - RM 2,500 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Requirements

  • Proven experience in operating and monitoring security systems, ideally in a control room environment.
  • Familiarity with security systems such as CCTV, burglar alarms, panic buttons, CMS, access control, fire alarm panels, lift intercoms, and safes digital locks.
  • Strong ability to assess situations quickly, make decisions, and take appropriate action during emergencies.
  • Ability to monitor systems effectively, identify irregularities, and ensure operational efficiency through random audits.
  • Excellent verbal and written communication skills to effectively coordinate with security personnel and report incidents.
  • Ability to respond swiftly to alarms, incidents, and emergencies while remaining calm under pressure.
  • Strong interpersonal skills with the ability to work collaboratively in a team environment, especially during high-pressure situations.
  • Comfortable using control room software and handling complex security systems.
  • Willingness to work in shifts, including nights, weekends, and holidays, as needed.
  • A diploma or equivalent in a related field is preferred, but not mandatory.
  • Must be able to sit or stand for extended periods and react quickly during emergency situations.

Responsibility

  • Operate and Monitor Security Systems : Manage various systems, including CCTV, Burglar Alarm, Panic Button, Central Monitoring System (CMS), Security Access Control, Fire Alarm Panel, Lift Intercom and Safes Digital Lock.
  • Investigate and Analyze : Conduct CCTV playback when necessary to investigate incidents. Perform random CCTV audits to ensure compliance and operational efficiency.
  • Respond to Emergencies : Act as the Dispatcher during emergencies by mobilizing and deploying Security Personnel effectively. Respond quickly and decisively to alarms, incidents, and any unusual activity.
  • System Maintenance and Reporting : Ensure all safety and security systems are well-maintained. Identify and report any shortfalls or technical issues to the relevant teams promptly.

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Are you willing to work for night shift?

Experience:

  • Control Room System: 1 year (Required)

Expected Start Date: 01/15/2025