Telemarketing Specialist (Mandarin Speaker)

JustMarkets is a global multi-asset broker that has been shaping the industry since its founding in 2012. We work with clients in more than 160 countries.

JustMarkets’s mission is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, and service.

JustMarkets’s vision is to become the world’s most customer-centric broker, where everyone can trade and invest in a simple and transparent way.

The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavours.

The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. The diverse team from 10 different countries, and it’s what truly sets JustMarkets apart. As a rapidly growing team, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.

Explore opportunities at JustMarkets and become a part of our team of professionals!

We are expanding our team and seeking highly skilled professionals to join us as Client Relationship Specialist (Mandarin Speaker). This is an exciting opportunity to play a crucial role in our company, as it ultimately determines the success of a company.

Job Responsibilities

• Proactively engage with leads through channels like cold calling to promote our products and onboard new clients
• Build and maintain strong relationships with existing clients, providing exceptional customer service, addressing inquiries, and offering support with our platforms and products
• Achieve and exceed monthly conversion targets by effectively promoting our product and encouraging trading activity
• Ensure compliance with regulatory requirements and company policies in all client interactions, account opening procedures, and handling KYC verification documentation
• Collaborate with colleagues in customer support, marketing, and operations to streamline processes and contribute to the overall success of the team and the firm

Job Requirements

• Excellent verbal and written communication skills in both English and Bahasa Malaysia. Proficiency in Mandarin is a MUST.
• Collaborative mindset with the ability to work effectively within a team environment
• Proactive and self-driven with a strong work ethic, initiative, and ability to thrive in a fast-paced, dynamic environment.

We Offer

• Highly competitive salary
• Inspiring and vibrant work environment
• Company-issued laptop
• Annual leave: 16 days
• Sick leave: 14 days
• Public holidays: 11 days
• Medical insurance
• Dental expenses reimbursement
• Parking and commuting reimbursement
• Sport & wellness expenses reimbursement
• Compensation for foreign languages courses
• Professional education
• Continuous professional development opportunities
• Regular team-building activities

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Application Question(s):

• What is your current salary? (in MYR)
• What is your expected salary? (in MYR)

Language:

• Mandarin (Required)