Intern, Customer Relation Department (ProAuto_Kinrara)
- Internship, onsite
- Proauto Drive Sdn Bhd
- Bandar Kinrara, Malaysia
RM 600 - RM 600 / Per Mon
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Job Description
- Attend to incoming phone calls and emails.
- Follow communication procedures, guidelines and policies.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- To assist superior in providing high level customer service experience.
- Follow-up on job progress and update customers accordingly.
- Effectively clarify and solve customers’ complaints.
- Maintain and update customers’ information and interactions in the system accordingly.
- Take the extra mile to engage customers.
Requirement
- Currently pursuing Diploma / Degree in Customer Service / Business Administration / Marketing or equivalent.
- Willing to learn phone handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Internship duration: 6 months (December 2024 - June 2025)
Job Type: Internship
Contract length: 6 months
Pay: RM600.00 per month
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