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Jobs or company...

Sales Assistant

RM 1,500 - RM 1,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Title: Sales Assistant
Location: IOI City Mall

Position Summary

We are seeking Sales Assistant for our new opening FILA store at IOI City Mall. As a Sales Assistant, your primary role is to foster long-term relationships with customers while achieving sales targets. You will represent the brand in a professional and positive manner, ensuring repeat business and a great shopping experience for all customers.

Key Responsibilities

Customer Service

  • Deliver excellent customer service, assisting customers in making informed purchasing decisions.
  • Provide product recommendations based on customer needs and share in-depth product knowledge.
  • Ensure a welcoming, clean, and organized store environment.
  • Stay updated on store promotions, product knowledge, and industry trends to maximize customer engagement.

Sales & Retail Operations

  • Achieve individual and store sales targets while maintaining high levels of productivity.
  • Assist in the execution of sales strategies as directed by management.
  • Handle transactions efficiently and in compliance with operational procedures.
  • Support the setup and maintenance of visual merchandising displays, ensuring the store meets brand standards.
  • Perform daily store opening and closing procedures.

Inventory Management

  • Manage stock levels and maintain inventory accuracy by conducting regular stock counts.
  • Ensure proper handling and care of store merchandise, and monitor stock receiving processes.
  • Report and resolve any stock discrepancies within a 48-hour timeframe.

Team Collaboration & Reporting

  • Work closely with store management to collect and report on sales, customer service, and inventory data.
  • Support the management team in addressing customer complaints and other ad-hoc tasks as required.

Key Performance Indicators (KPIs)

  • Achieve individual sales targets and contribute to store goals.
  • Maintain high standards of customer service and compliance with company SOPs.
  • Uphold inventory accuracy and minimize stock losses.
  • Ensure consistent attendance and punctuality.

Required Skills & Qualifications

  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced retail environment and adapt to changing customer needs.
  • Team-oriented with a proactive approach to problem-solving.
  • Basic knowledge of inventory management is an advantage.

Benefits

  • Competitive salary and sales incentives.
  • Staff discounts and other benefits aligned with company policies.
  • Opportunities for career growth and development.

Job Type: Full-time

Pay: RM1,500.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
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