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Customer Service (Mandarin Speaker)

RM 3,000 - RM 4,000 / Per Mon


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  • Manage inbound and outbound calls in a timely manner
  • Follow SOPs when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers
  • Keep records of all conversations in our ops center databases
  • Meet personal/team qualitative and quantitative
  • Expand reseller business
  • Candidates must possess at least SPM
  • Experience in a customer support role is a advantage
  • Fluent in Mandarin and English (writing and speaking) is a must
  • Fresh graduates are encouraged to apply
  • Eager to learn and with a desire to get the job done well
  • Strong skills in communication, teamwork, organization, and attention to detail
  • EPF
  • SOCSO
  • Annual incremental
  • Annual leave
  • Medical benefit
  • Training will be provided
  • Career development