Admin Executive

Job Scope: Admin Executive

Please read before apply

Key Responsibilities:

1. Documentation and Record-Keeping:

• Maintain accurate records of parking data, transactions, reports, and other administrative documents.

• Organize and file documents systematically for quick access and streamlined office functioning.

2. Customer Service:

• Handle inquiries, feedback, and complaints from users regarding parking services.

• Collaborate with relevant departments to resolve issues promptly and effectively.

3. Billing and Financial Administration:

• Ensure cash collected is counted, reconciled, and matches daily transaction reports.

• Process invoicing and maintain financial records with proper accounting practices.

4. Scheduling and Coordination:

• Organize staff schedules, shifts, and meetings for parking operations.

• Plan and coordinate appointments and projects for the Car Park Manager.

5. Inventory and Procurement:

• Manage inventory levels of parking supplies and coordinate procurement processes.

• Maintain vendor relationships and oversee supply delivery timelines.

6. Reporting:

• Prepare and analyze reports on parking utilization, revenue, and expenses.

• Submit monthly management reports, including revenue, season parking, and operational updates.

7. Compliance and Regulations:

• Ensure adherence to local regulations, safety standards, and company policies.

• Stay updated on regulatory changes and implement adjustments when needed.

8. Training and Support:

• Assist in onboarding and training new staff in administrative processes and customer service.

• Provide guidance on using software and systems for parking management.

9. Process Improvement:

• Proactively identify inefficiencies in administrative processes and propose solutions.

10. Operational Support:

• Re-check incident reports and maintenance work orders before submitting them for managerial approval.

• Monitor operational issues, including clamping or season parking complaints, and ensure they are resolved.

• Arrange and manage departmental documents for submission to HQ.

11. Administrative Management:

• Prepare memos and official letters for internal and external correspondence.

• Take minutes during meetings and handle confidential matters with discretion.

• Review invoices, staff overtime forms, punch cards, and leave applications before submitting them to the finance department.

Job Expectations:

• Communication: Regularly update the status of tasks and maintain clear communication with superiors, stakeholders, and team members.

• Creativity: Bring innovative ideas to improve processes and manage challenges.

• Organization: Maintain excellent organizational skills to oversee multiple administrative tasks efficiently.

• Multitasking: Manage various responsibilities and prioritize effectively to meet deadlines.

• Commitment: This position is for long-term candidates who are sincere, committed, and willing to be part of a dedicated team.

• Compliance: Candidates must adhere to instructions from superiors and should avoid giving unnecessary reasons when assigned tasks.

Additional Notes:

This role is not suitable for short-term candidates or those seeking only to gain experience. We seek individuals who are loyal, sincere, and committed to growing with the company.

Job Type: Full-time

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus

Expected Start Date: 12/23/2024