Restaurant Supervisor position (Manager potential in JB branch) (Ref ID :12706)
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・Manage & oversee the entire restaurant operation
・Ensure satisfactory level of customer services and cleanliness of outlets
・Able to handle customer complain & feedback
・To plan & develop guest loyalty programs
・Manage & lead staff as well as hire new employees
・Ensure the team members to all customers are welcomed with clear-greeting and well-guiding to the seat in a courteous and polite manner.
・Guide the team with a good quality (Added-Value) service delivery to customers, outlet environment cleanliness and brightness, team members are in the proper appearance and posture in company natural.
・Pay attention to responsibility of outlet sales performance, well-monitoring the stock freshness, manpower management (duty roster planning) and understand general opareation cost.
・Make sure company regulation in the well keep-running, strict compliance in company standard in hygiene and safety legislation.
・Provide leadership guidance, well-communication in coaching and counselling to the duty-in-work team partners.
Requirements
・Min 2-3 years experience above in Hospitality (restaurants, hotels, any other hospitality)
・Any management or supervising experience for 1-2 years
・Possess a valid driving license and own transport
・Would like to work in JB
・Able to work in any branches(Sunway Velocity Mall / LaLaport/Sunway Pyramid/Setia City Mall) (for Supervisor)
・Good personality (Character-oriented)
・Able to have training in KL for 2-4 months, then move to JB
・Working experience in Japanese restaurants
・Strong leadership, motivational and people skills
・Critical thinker and problem solving skills
・Able to start immediately as Oversea Training is required
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Restaurant Management: 1 year (Preferred)