Network Engineer

RM 2,500 - RM 3,800 / Per Mon

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Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data center networking, routers, switches, load balancers, firewalls, and other configurations.
Works collaboratively with sales team, technical team and support teams.
Develops and maintains relationships with prospects, customers, and partners.
Analyze and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyze, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
Researches, diagnoses, troubleshoots, and identifies solutions to system issues.
Provides prompt and accurate feedback to customers.
Able to travel nationwide, able to work on weekends/ outside office hours, as when required.
Performing ad hoc assigned tasks from immediate superior or manager, as when required.

Diploma or degree in IT or computing
Minimum 2 years of related working experience in networking field.
Cisco certified (CCNA) or equivalent level of knowledge.
Solid hands-on configuration experience with more than three data center or enterprise networking solutions such as those from FortiGate, Cisco, Palo Alto, Check Point, F5, Peplink, Arbor, Ruijie, H3C, etc.
Solid understanding of network fundamental, infrastructure, and core concepts, including security such as Firewall and endpoint.
Comprehensive knowledge of IP protocol (TCP/IP) networking, routing and switching protocols, VLAN, VPN, Firewall, IPS, Load Balancer, and WAF.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.