Collection Officer
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Availability Status
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Responsibility
Call and pursue collections and to negotiate with customers of their payment schedules
Escalates customer’s disputes or enquiries to relevant departments and ensure proper follow up
Daily update of ageing report
Issuance of monthly letter of payment reminder and Statement of Account
Process relevant debt recovery actions for further actions
Other ad-hoc duties as assigned by Supervisor/Manager
Requirements
Bachelor's degree in Economics, Management, Accounting, Mathematics, or related fields.
2+ years' experience in a collections role or related function.
Advanced proficiency in Microsoft Excel, including solid experience with advanced formulas.
Excellent analytical skills with the ability to create and present detailed reports.
Strong problem-solving attitude and adaptability.
Excellent communication and interpersonal skills.
Ability to work both independently and as a team player.
Demonstrates emotional intelligence and assertiveness.
Strong administration skills.
Job Type: Full-time
Pay: RM3,000.00 - RM5,000.00 per month
Schedule:
- Day shift