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Collection Officer

RM 3,000 - RM 5,000 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Responsibility

Call and pursue collections and to negotiate with customers of their payment schedules

Escalates customer’s disputes or enquiries to relevant departments and ensure proper follow up

Daily update of ageing report

Issuance of monthly letter of payment reminder and Statement of Account

Process relevant debt recovery actions for further actions

Other ad-hoc duties as assigned by Supervisor/Manager

Requirements

Bachelor's degree in Economics, Management, Accounting, Mathematics, or related fields.

2+ years' experience in a collections role or related function.

Advanced proficiency in Microsoft Excel, including solid experience with advanced formulas.

Excellent analytical skills with the ability to create and present detailed reports.

Strong problem-solving attitude and adaptability.

Excellent communication and interpersonal skills.

Ability to work both independently and as a team player.

Demonstrates emotional intelligence and assertiveness.

Strong administration skills.

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Schedule:

  • Day shift