Marketing Cum Operation Executive
RM 3,000 - RM 3,500 / Per Mon
Original
Simplified
- Develop reasonable operational plans based on the needs of local merchants, provide support on administration and customer care and promote services towards increasing transaction volume.
- Provide Assist and support on Company / Business Development on launching progress and execution
- Promptly handle and follow up on merchant and user issues and complaints to improve satisfaction.
- Regularly review and analyse merchant operational data and effectiveness, and provide optimization recommendations.
- Quickly familiarize oneself with the product and its features, and provide regular training and support to merchants and channels
- Collect and share Industrial and Market Intelligence for guided and operation business undertaking
- Provide assist in common office admin duties (Has basic account or HR Admin knowledge)
- Other adhoc task as per Management
- Proficient in Mandarin to understand the business product is necessary for this role.
- At least 1 year experience Work experience. Fresh Graduate are encourage to apply
- Strong Service Oriented mindset with ability to handle customer relations, negotiations and problem solving
- Proactive and cross functional collaboration abilities
- EPF
- SOSCO
- Attendance Allowance
- Basic Salary + Commission
Perks
- 5 days a week
- Medical benefits
- Performance KPI Monthly Incentive Bonus
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