Sales Assistant (Bakery) – Retail Store

We are seeking a friendly and enthusiastic Sales Assistant to join our bakery team in a fast-paced retail environment. As a Sales Assistant, you will play a key role in delivering excellent customer service, maintaining product displays, and ensuring the bakery section runs smoothly.

Key Responsibilities:

• Customer Service:
• Greet and assist customers in a friendly and professional manner.
• Provide product recommendations and information to customers regarding bakery items.
• Handle customer inquiries, resolve complaints, and ensure a positive shopping experience.
• Offer samples and upsell bakery products where appropriate.
• Product Knowledge:
• Maintain a strong knowledge of bakery products, including ingredients, allergens, and production methods.
• Ensure the bakery products are properly displayed and stocked, ensuring freshness.
• Assist customers in choosing the right products based on their preferences or dietary needs.
• Stock Management:
• Ensure bakery products are correctly labeled with prices and clear descriptions.
• Monitor product stock levels and inform the supervisor when new stock is needed.
• Assist with inventory counts and stock rotation to minimize waste.
• Cash Handling:
• Operate the till efficiently, process payments, and handle cash and card transactions accurately.
• Issue receipts, provide change, and ensure the correct transactions are recorded.
• Cleanliness & Hygiene:
• Maintain a clean and organized work environment, including keeping display cases and shelves tidy.
• Follow food safety and hygiene regulations at all times, ensuring that products are handled and stored correctly.
• Assist in cleaning bakery equipment and ensuring the bakery section remains sanitized.
• Team Collaboration:
• Work effectively with other team members to ensure smooth operations in the bakery section.
• Assist in stock replenishment and other tasks as needed.

Key Skills and Qualifications:

• Previous retail or customer service experience is desirable (preferably in a bakery or food-related setting).
• Basic knowledge of bakery products and food hygiene regulations.
• Strong communication skills and the ability to work well in a team.
• Friendly and approachable with excellent customer service skills.
• Ability to handle cash transactions and operate a point-of-sale (POS) system.
• Physical ability to stand for long periods and perform tasks such as lifting trays or stocking shelves.

Working Conditions:

• This position requires standing for extended periods and lifting bakery items.
• Shifts may vary, including weekends, evenings, and holidays.

Job Types: Full-time, Permanent

Pay: RM1,600.00 - RM2,000.00 per month

Schedule:

• Holidays
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Bukit Bintang: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• STM/STPM (Preferred)

Language:

• English (Required)