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Marketplace Account Manager

RM 3,000 - RM 5,000 / month

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We are seeking a proactive and detail-oriented Marketplace Account Manager to join our team. This role focuses on managing our presence on various e-commerce marketplaces by handling daily operations, optimizing product listings, and coordinating with internal and external stakeholders to drive sales during campaign periods.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries and chats on marketplace platforms.
  • Update and manage inventory to ensure accurate stock levels across all marketplaces.
  • Upload and optimize new product listings with engaging descriptions and accurate details.
  • Coordinate with marketplace account managers to address platform-specific requirements and participate in promotional activities.
  • Collaborate with the in-house product manager to secure the best deals and promotions for campaigns.
  • Monitor and analyze marketplace performance metrics to identify opportunities for growth and improvement.

Requirements:

  • Experience with e-commerce platforms (e.g., Lazada, Shopee, Amazon) is an advantage.
  • Strong communication and organizational skills.
  • Attention to detail and the ability to multitask effectively.
  • Basic understanding of inventory management and product listing optimization.
  • Proactive attitude and a willingness to adapt to changing marketplace trends.

What We Offer:

  • Competitive salary based on experience.
  • Opportunities for career development and growth in the e-commerce industry.
  • A collaborative and dynamic work environment.

If you are passionate about e-commerce and enjoy working in a fast-paced environment, we’d love to hear from you!

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Performance bonus

Application Question(s):

  • how much is your expected salary?

Experience:

  • E-commerce: 2 years (Preferred)