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Operation Customer Service

  • Full Time, onsite
  • LK Global Pro Shippings (M) Sdn. Bhd.
  • Johor Bahru, Malaysia
RM 2,500 - RM 4,500 / Per Mon


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  • Handling customer inquiries and requests related to export and import shipments in a timely and efficient manner
  • Coordinating with internal teams and external partners to ensure smooth import clearance and delivery
  • Monitoring and updating customers on the status of their export/ import shipments
  • Providing excellent customer service and building strong relationships with clients
  • Minimum 1 years of experience in a customer service or import/export role within the freight forwarding or logistics industry
  • Excellent organisational and time management skills, with the ability to prioritise and multitask
  • Well communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders
  • Familiarity with customs clearance procedures and documentation requirements
  • Proficiency in Microsoft Office suite, particularly Excel and Outlook
  • A team player with a positive attitude and a commitment to providing exceptional customer service
  • Competitive salary
  • Opportunities for professional development and growth
  • Work within a supportive team environment in a global company.