Responsibilities:- Provide excellent customer service and ensure customer satisfaction
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Assist in scheduling appointments and managing bookings.
- Maintain accurate records of customer interactions and transactions.
- Support sales and promotional activities.
- Assist in the daily operations of the wellness center.
Position Overview:To deliver exceptional customer service while efficiently managing daily operations and administrative tasks to ensure smooth and effective branch functioning.
Qualifications:- Fresh graduates are encouraged to apply
- Ability to speak and write in Malay and English fluently.
- Strong communication and interpersonal skills
- Ability to handle difficult situations and resolve conflicts
- Excellent organizational and time-management skills
- Proficient in Microsoft Office and customer management software
- A positive attitude and a passion for customer service
What We Offer:- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Medical and dental benefit.
- Birthday benefit
- Opportunities for promotion
