Sales Support Executive (Remote Working)

Job Responsibilities

Consultant Support:

• Assist consultants in conducting video verification with clients.
• Support consultants with follow-ups for clients' annual general meetings.

Client Support:

• Review documents and forms submitted by clients (e.g., Change Particular Form) to ensure they meet the company's requirements.
• Submit, handle, and coordinate internal work orders related to client-submitted documents and forms.
• Assist clients in opening and maintaining their company's CorpPass accounts.

Nominee Director, Secretary, and Compliance Support:

• Assist with nominee director and secretary appointments, terminations, and resignations.
• Follow up on important letters (e.g., government letters) with clients.
• Support other compliance-related tasks, such as assisting in drafting Suspicious Transaction Reports (STRs).

Administrative Support:

• Maintain organized and up-to-date physical and electronic records.
• Coordinate and manage client transitions and transfers.
• Work closely with other colleagues and the Department heads to coordinate and assist them with requirements related to the services provided to clients
• Maintain and keep the electronic records database updated

Any other ad hoc basis work on administrative duties assigned by the Department Heads

Requirements

• Diploma or higher education with 1-year relevant working experience in accounting/ corporate secretary/ client support preferred
• Excellent in managing client relationships
• Must be able to work towards deadlines and according to SOPs
• Proficient in MS Office
• Good working attitude with communication skills, and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Able to communicate in Mandarin in order to liaise directly with the Mandarin speaking clients in daily communication
• Able to start within short notice is preferred

Interested applicants, please send in a detailed resume along with your current and expected salary. All applications received will be treated strictly confidential.

Job Types: Full-time, Contract

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Customer support: 1 year (Preferred)