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[SK] IT Business Analyst | RM5,000| Tampoi
RM 4,000 - RM 5,000 / month
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Position : IT Business Analyst
Salary: RM 4,000 – RM 5,000
Working Days: 5 days a week
Location: Tampoi
ROLE AND RESPONSIBILITIES
- Collecting and documenting business requirements based on requirements provided by Users
- Modelling business requirements and translating to application and operational requirements
- Provide 1st and 2nd level support for business and operation teams
- Troubleshoot and resolve ERP-related application issues, determine appropriate actions, discuss actions with stakeholders, implement, review and test approved activities for desired outcomes
- Test and implement software updates, new system functionality, report development, and queries.
- Document process changes and communicate effectively with users and vendors; create training documents and facilitate training sessions for end users
- Design and create relevant reports and provide technical assistance to end users for reporting
- Provide system training to end users and other relevant staff
- Estimates the implementation cost (including change request) based on the agreed requirements
- Participate in change management activities
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor's Degree in IT, Computer Science, Project Management or equivalent
- 2 to 4 years of experience in hands-on design, analysis and providing solutions for ERP systems
- Experience in modern ERP implementation (SAP, Oracle, Epicor, etc) or upgrades working with external ERP vendors
- Experience in the Manufacturing industry with strong business process acumens and knowledge
- Experience in supporting businesses and operations in a Manufacturing environment
- Strong problem-solving skills, analytical capabilities, data analysis and attention to detail
- Must be able to multi-task and project manage many tasks simultaneously
- Excellent communication skills both written and verbal
- Able to work with different levels of people from cross-functional teams to proactively identify areas of improvement within all disciplines of the company
- Require some level of travelling within APAC region
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Experience:
- working in manufacturing industry: 2 years (Preferred)
- modern ERP: 1 year (Preferred)
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