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[SK] IT Business Analyst | RM5,000| Tampoi

RM 4,000 - RM 5,000 / month

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Position : IT Business Analyst

Salary: RM 4,000 – RM 5,000

Working Days: 5 days a week

Location: Tampoi

ROLE AND RESPONSIBILITIES

  • Collecting and documenting business requirements based on requirements provided by Users
  • Modelling business requirements and translating to application and operational requirements
  • Provide 1st and 2nd level support for business and operation teams
  • Troubleshoot and resolve ERP-related application issues, determine appropriate actions, discuss actions with stakeholders, implement, review and test approved activities for desired outcomes
  • Test and implement software updates, new system functionality, report development, and queries.
  • Document process changes and communicate effectively with users and vendors; create training documents and facilitate training sessions for end users
  • Design and create relevant reports and provide technical assistance to end users for reporting
  • Provide system training to end users and other relevant staff
  • Estimates the implementation cost (including change request) based on the agreed requirements
  • Participate in change management activities

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Bachelor's Degree in IT, Computer Science, Project Management or equivalent
  • 2 to 4 years of experience in hands-on design, analysis and providing solutions for ERP systems
  • Experience in modern ERP implementation (SAP, Oracle, Epicor, etc) or upgrades working with external ERP vendors
  • Experience in the Manufacturing industry with strong business process acumens and knowledge
  • Experience in supporting businesses and operations in a Manufacturing environment
  • Strong problem-solving skills, analytical capabilities, data analysis and attention to detail
  • Must be able to multi-task and project manage many tasks simultaneously
  • Excellent communication skills both written and verbal
  • Able to work with different levels of people from cross-functional teams to proactively identify areas of improvement within all disciplines of the company
  • Require some level of travelling within APAC region

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Experience:

  • working in manufacturing industry: 2 years (Preferred)
  • modern ERP: 1 year (Preferred)