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Sales Executive (Hokkien Support)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 4,000 - RM 4,700 / Per Mon


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Experience Required:

  • 6 months of outbound experience (Customer Service Outbound, BPO is acceptable)
  • English interview required as the computer interface is in English
  • Candidates must commit to shifts & work onsite.

    Key Responsibilities:

    - As a Teammate, you will receive inbound and/or place outbound calls.

    - You will provide accurate and timely responses for inquiries coming through email and live chat support channels.

    - You will filter content from the client's website.

    - You will also perform data and research functions & will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints.

    - You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.

    - You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

    - You will meet and exceed client mandated KPI's (Key Performance Indicators)

    For more details, please feel free to connect with us on below details:-Email: [email protected]: +6010-9638689

  • Position: Sales Teammate (Hokkien Support)
  • Location: G20F, Imazium, Jalan SS21/37, Damansara Utama, Petaling Jaya, Selangor
  • Start Date: 13th February (Start Date)
  • Shift: Day shift, 10 AM - 10 PM, 5 days per week, 8 working hours + 1-hour lunch break per day

    Languages Required: Fluent Hokkien and basic English (must be able to type in traditional Mandarin)

  • 5 days working
  • Holiday pay
  • Overtime pay
  • Free meal per day
  • Sales Incentive: 20% of base salary