Sales Executive (Hokkien Support)
Experience Required: Key Responsibilities: - As a Teammate, you will receive inbound and/or place outbound calls. - You will provide accurate and timely responses for inquiries coming through email and live chat support channels. - You will filter content from the client's website. - You will also perform data and research functions & will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. - You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. - You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. - You will meet and exceed client mandated KPI's (Key Performance Indicators) For more details, please feel free to connect with us on below details:-Email: [email protected]: +6010-9638689
- Position: Sales Teammate (Hokkien Support)
- Location: G20F, Imazium, Jalan SS21/37, Damansara Utama, Petaling Jaya, Selangor
- Start Date: 13th February (Start Date)
- Shift: Day shift, 10 AM - 10 PM, 5 days per week, 8 working hours + 1-hour lunch break per day
Languages Required: Fluent Hokkien and basic English (must be able to type in traditional Mandarin)
- Location: G20F, Imazium, Jalan SS21/37, Damansara Utama, Petaling Jaya, Selangor
- 5 days working
- Holiday pay
- Overtime pay
- Free meal per day
- Sales Incentive: 20% of base salary