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Diagnostic Specialist

Salary undisclosed

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Company :

Sime Darby Swedish Auto Sdn. Bhd.
  • To be able to work and communicate on DMS/VIDA/TIE/technical layout.
  • To perform diagnose/trouble shooting of vehicle and recommend correct parts replacement complying to principal standards for all vehicles.
  • Provide coaching to technicians on proper techniques in servicing, repairing and diagnosing.
  • Assist Service Advisor to explain on difficult technical enquiries raised by customer.
  • Prepare and submit technical reports via TIE for any difficult/resolved matters and liaise with principal for technical advice.
  • Assist Team Leader to test drive with Customer for Noise, Vibration Harness (NVH) when required.
  • Assist and Support Service Advisor for Reception at the Car (RATC).
  • Maximize technician productivity time y proper diagnosing/recommendations prior repair.
  • Liaise with VCM on parts/services approval.
  • Communicate, work closely with other departments ensuring best TEAM and work environment are achieved which will resulted to Excellent Customer Satisfaction and retention.
  • Carry out any other duties (if not specified above) as required by company / superior.
About Sime Darby
Size More than 250
Industry Agricultural Products & Services
Location Malaysia
Founded 1 January 2007
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