Diagnostic Specialist
- Full Time, onsite
- Sime Darby
- Malaysia | Selangor | SDSA Ara (B113), Malaysia
Salary undisclosed
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Sime Darby Swedish Auto Sdn. Bhd.- To be able to work and communicate on DMS/VIDA/TIE/technical layout.
- To perform diagnose/trouble shooting of vehicle and recommend correct parts replacement complying to principal standards for all vehicles.
- Provide coaching to technicians on proper techniques in servicing, repairing and diagnosing.
- Assist Service Advisor to explain on difficult technical enquiries raised by customer.
- Prepare and submit technical reports via TIE for any difficult/resolved matters and liaise with principal for technical advice.
- Assist Team Leader to test drive with Customer for Noise, Vibration Harness (NVH) when required.
- Assist and Support Service Advisor for Reception at the Car (RATC).
- Maximize technician productivity time y proper diagnosing/recommendations prior repair.
- Liaise with VCM on parts/services approval.
- Communicate, work closely with other departments ensuring best TEAM and work environment are achieved which will resulted to Excellent Customer Satisfaction and retention.
- Carry out any other duties (if not specified above) as required by company / superior.
About Sime Darby
Size | More than 250 |
Industry | Agricultural Products & Services |
Location | Malaysia |
Founded | 1 January 2007 |
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