Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
As a Sales Development Representative, you will uncover opportunities for Clarivate to provide value to new and existing customers. You will be dedicated to revenue generation through outbound and inbound communication, connecting with identified prospective customers, as well as managing and responding to inbound inquiries. You'll leverage research and tools to connect with prospects daily via phone, email, social media, and various channels. Through conversations with prospects, you'll develop interest and agreement from prospects on next steps in their evaluation of our solutions, such as scheduling demos or discovery calls with Sales.
Responsible for identifying new sales opportunities for small to medium-scale customers, both within existing accounts and new customers. This role involves coordinating with sales teams to enhance customer experience and drive business growth.
About You – experience, education, skills, and accomplishments
- Associate’s or Bachelor’s degree or 2+ years of relevant, equivalent work experience
Language Requirements
- Must be fluent in English and proficient in another language, relevant to the posted location and surrounding region.
What will you be doing in this role?
- Outbound Activities: Facilitate targeted prospecting and Outreach activities to connect with prospective customers in a personalized 1:1 approach to library leaders, decision-makers, and key players at academic institutions.
- Inbound Activities: Respond to and qualify inbound inquiries (inbound calls, web leads, inbound emails, social channels, chats, etc.) to assess interest-level and potential solution needs, before progressing prospects and customers forward toward actionable next steps with the appropriate account resource in Sales.
- Learn continuously and develop into a sales development and customer expert; become a trusted advisor to prospects and customers by seeking to authentically understand their goals and guide them to the appropriate next steps in fulfilling their needs with Clarivate.
- Collaborate closely with Product, Marketing, and Sales teams; understanding and anticipating customer needs to consistently meet or exceed sales pipeline goals.
About the Team
We are a global leader in providing innovative information content and technologies that increase the productivity of students, scholars, research professionals and the libraries that serve them. We are committed to empowering research worldwide through strategic acquisition, management, and discovery of information collections for academic, government, corporate, school, and public libraries.
Hours of Work
This hourly position works 40 hours per week with core business hours of Monday-Friday; 8:30am – 5:00pm local time zone; other hours as needed.
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Bayan Lepas: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
