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Customer Service Assistant (Maternity Cover - 4 months contract)

RM 2,000 - RM 3,000 / Per Mon

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JOB PURPOSE

  • Receive, manage and process in SAP all types of orders from customers and clients via Tele Ordering and Emails to ensure orders are encoded on time on daily basis

KEY RESPONSIBILITIES

  • Receive, manage and process in SAP accurately all types of orders from customers and clients via Tele-Ordering and Emails to ensure orders are encoded in a timely manner
  • Receive and follow up with enquiries from customers and clients in a timely manner
  • Attend to ad hoc urgent matters to ensure the requests are dealt with promptly and managed properly
  • Churn out and prepare reports on timely manner
  • Attend and participate in cross-functional discussions and meetings when needed

REQUIREMENTS

  • SPM / Diploma in any relevant studies
  • Minimum of 1-2 years experience
  • Knowledge of customer services & call center operations
  • Communicating effectively at all levels, both verbal and written
  • Being able to deal, work and cope in a difficult and highly competitive environment

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bukit Jelutong: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)
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