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Data Entry: Accurately entering claim information into the company’s database Document Management: Organizing and maintaining all necessary documentation related to claim Customer Service: Communicating with Malaysian insurance companies to provide claim related updates and answer claims related questions Support for Claim Examiners: Assisting claims examiners with their tasks when required Record Keeping: Maintaining accurate and up-to-date records and databases Communication: Coordinating with Singapore clients, to obtain additional documentation Claim File Maintenance: Ensuring all claim files are properly organized and up to date. Claim Payment Processing: Assisting in the processing of claim payments and ensuring accuracy.
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