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- Experience in Monitors and Aiops automations, creating system analysis using Amelia
- Hands on workforce solution enablement and virtual agents to optimize business results
- Build and deploy IT automations, accelerate MTTR, reduce human error, and continuously improve IT processes
- configuring cognitive modules of Amelia – or creating new customized modules with help of Product Engineering – to ensure Amelia can address required functionality
- Review outcome of the Transversal Analysis and target Architecture blueprint
- Design new / modified modules of Amelia as required per project analysis
- Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution
- Develop and test each module functionally until it reaches expected behavior
- Work with integration experts to connect developed functional solutions to the Automatons that communicate with back-end systems
- After project execution, review ‘structural’ changes and developed APIs and decide with R&D if any should be standardized in Amelia
- Exp in Monitors and AIOps automations, creating system analysis using Amelia
- Hands on workforce solution enablement and virtual agents to optimize business results
- Build and deploy IT automations, accelerate MTTR, reduce human error, and continuously improve IT processes
- Configuring cognitive modules of Amelia – or creating new customized modules with help of Product Engineering – to ensure Amelia can address required functionality
- Review outcome of the Transversal Analysis and target Architecture blueprint
- Design new / modified modules of Amelia as required per project analysis
- Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution
- Develop and test each module functionally until it reaches expected behavior
- Work with integration experts to connect developed functional solutions to the Automatons that communicate with back-end systems
- After project execution, review ‘structural’ changes and developed APIs and decide with R&D if any should be standardized in Amelia
- Excellent analytical and troubleshooting skills.
- Strong verbal and written communication skills
- Ability to manage multiple priorities successfully.
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skills.
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