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FIELD TRAINER (RETAIL)

RM 3,000 - RM 5,000 / month

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ROLE & RESPONSIBILITIES

· Develop a competency and skill sets of Field Force Agents to deliver customer communication strategies in the sales field.

· Develop a competency and skill sets of Dealer Floor Sales Manager to deliver customer communication strategies in the sales field.

· Evaluate Field Force Agents’ capability, product knowledge and selling skill by written paper test/role play.

· Build good relationships with the outlet’s person-in-charge and all Floor Sales Staff.

· Give full cooperation to the Client to communicate and feedback on all sales, stock, price and service-related matters.

· Consistently learn and improve personal communication skills to conduct training in more professional ways.

· To acquire all product knowledge and channel it to Floor Sales Staff.

· To provide accurate product information to all target audience.

· Physically be presentable in any occasion during operational hours.

· To feedback all competitors’ pricing and promotion or marketing activity or sales talk.

· To feedback Dealer Floor Sales Manager feedback, both compliments and complaints on our product, price and promotion.

· To provide input/insight of market demand to Master Trainer in order to develop an effective sales talk guide.

· To design assessment questions which meant to evaluate Field Force Agents’ product knowledge.

. Participate in roadshows, events or any sales activities when necessary for the Client’s sell out.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Tips